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FAQ


What is a Weekend Gift Box?
The Weekend Gift Box is a luxurious case containing a gift certificate with no face value redeemable for an exclusive package (an overnight stay in a hotel, a round of golf, a table d’hôte meal in a restaurant, a massage, etc.) in one of the finest tourism and leisure establishments in Canada.
Included in the gift box is a detailed guide that describes each of the offers, and gives the address and a complete double-page profile of each establishment.
The recipient of your gift box can select the offer of his choice and book the activity directly with the provider, mentioning that he is the holder of a Weekend Gift Certificate. On site, the recipient will pay for the selected services with the certificate. There are no additional charges or taxes (except tips and any extras ordered).

How long is the Weekend Gift Certificate valid?
Weekend Gift Certificates are valid for one year from the date of purchase.

Is it possible to use the Gift Certificate any day of the week?
Gift Certificates can generally be used any day of the week, including weekends, depending on the availability of the establishment. Any specific date restrictions are noted in each package description.

Are there any special requirements for taking part in any of the activities?
Some of the more extreme activities might require the recipient to be in excellent physical condition or to hold a special permit. However, any specific restrictions are noted in the package description.

Can we book two consecutive nights in the same hotel if we buy two identical gift boxes?
Of course, subject to hotel availabilities.

Can I safely pay for my purchases on your website?
Weekend.ca uses state-of-the-art security technology allowing you to shop online with complete peace of mind. Your information is also secure and will not be provided to any outside company.

How long will delivery of my Weekend Gift Box take?
Your Weekend Gift Box will be delivered to you by XpressPost within 48 hours across Canada from the first working day following your order. For international shipping, rates and delays may vary (thank you to contact us by email at info@weekend.ca or by phone at 1 877-288-0044 for more information).

Can gift boxes be delivered directly to the recipient?
Of course. The delivery address can be different from the billing address. Your recipient can receive his Weekend Gift Box at his home or office!

I booked a date for a gift box activity, but something came up at the last minute. What can I do?
You must inform the activity provider as quickly as possible that you need to change your reservation and check with him about rescheduling.